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Reception Administrator

Reception Administrator (170815-7) - Mediclinic
Advertising Reference Number 9118
Job Title Reception Administrator
Department General Administration
Business Unit Gauteng – Mediclinic Medforum
Geographical Location Pretoria
Province / Region Gauteng
Recruiter Katlego Mazibuko
Number of Positions 1
Will offline applications be accepted? No
Closing date – offline applications (if applicable)
Requirements A Grade 12 certificate.
Willingness to work shifts in accordance with the requirements of the unit.
Sound knowledge of MS Office suite and the ability to type accurately.
Maintains a customer-focused mindset that acknowledges the value of the customer.
Solid knowledge and application of patient administration systems, policies and procedures.
Good accuracy and attention to detail skills in order to maintain high standards in work output.
The ability to work under pressure.
Understands the interrelationships between business processes.
The ability to identify and demonstrate company values.
Good interpersonal skills, the ability to deal with people and be in the frontline.
Key Outputs Responsible for capturing of pre-admissions.
Ensures correct admission and discharge of patients as per procedure.
Ensures processing of bed changes as per procedure.
Management of payments made at reception.
Maintains client service principles to ensure client expectations are met.
Liaison with practitioners and medical aids.
Deals with client queries in an effective manner.
Billing of patient accounts, where applicable.
Other Information Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical- and retirement funds, generous leave, a thirteenth cheque and participation in a bonus scheme for qualifying staff. Candidates who are interested in applying for this position, can apply directly at http://careers.mediclinic.com For any online support please contact the Career Centre at +2721 861 1000 for assistance

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